A Solid Tour Agreement Is Important...

[Florida Ever-Glides]

Through the use of a solid written Tour Agreement I have averted one insurance claim, and was recently able to settle a lawsuit in court mediation for the fair replacement of a Segway that was run into the bay last year.

Without a well written tour agreement to protect my business from people unwilling to take personal responsibility for 'their actions', I would probably have been forced out of business by now.

I would never operate a Segway Tour business without good business insurance and a carefully drafted Tour Agreement....

[joe]

Are you talking about the "Seg into the bay (http://forums.segwaychat.com/showthread.php?t=14042)" case only, or was there a second incident?

--
Johannes

[Desert_Seg]

I would never operate a Segway Tour business without good business insurance and a carefully drafted Tour Agreement....

I agree wholeheartedly. Are you willing to share your tour agreement?

Steven

[Florida Ever-Glides]

Joe, Yes

Steven, No (on attorney's advice).

[behindblueeyes]

Steven, No (on attorney's advice).

Tom why not? If I took your tour and ask for a copy of what I'm signing would you make me a copy? If so that copy would be mine to do with whatever I wanted and I could post it here or anywhere so what's the big deal. I'm not trying to start anything, just curious as always.

[dale@thecoys.net]

If someone is contemplating taking your tour, but has been advised by their attorney to "never sign anything until I review it for you", would you provide a copy for review? Or would you just refuse the potential client?

[Florida Ever-Glides]

My tour agreement is NOT top secret.... But, it was written to protect my business under circumstances that could come up during the tour. Every tour environment is different and each tour agreement should be customized for the environment.

We do not let our customers have a copy of the agreement, which is never a problem. And if a potential customer wanted to have their attorney review the tour agreement prior to going on the tour, it would raise some suspicion, and they would probably not go on the tour anyway.

Car rentals, bicycle rentals, scooter rentals all have their own type of agreement to protect them from liability especially when no negligence has occured...

I have always recommended that a new tour operator hire an attorney to draft an agreement that suits their 'unique' tour and environment.

[behindblueeyes]

Thanks for the info Tom. Your right, if we read the fine print on everything we signed we probably would not want to sign it. If I'm ever over that way I'll look you up. Thanks, Tony

[Florida Ever-Glides]

I actually encourage every guest to look over the Tour Agreement carefully before they sign. They do understand that getting business insurance is all but impossible without the execution of a tour agreement....

[polo_pro]

Are you at liberty to describe the mediation process that you went through? Is there some reason the customer didn't feel responsible for replacing or paying for the segway they dunked in the bay?

[Mr_Laurenzano]

Tight is as Tight does.
The only thing better than a fluid contract is the service that comes with it.

I model certian things and glides of certian people, I can see the dolphins in the back ground, slow and steady wins the race, they say,

Hey polo: wanna joust?, Im game, chuck it.
CRASH
Have a nice day

[safety1st]

We do not let our customers have a copy of the agreement, which is never a problem. And if a potential customer wanted to have their attorney review the tour agreement prior to going on the tour, it would raise some suspicion, and they would probably not go on the tour anyway.

Car rentals, bicycle rentals, scooter rentals all have their own type of agreement to protect them from liability especially when no negligence has occured...


What kind of legitimate business would not give the customer a copy of a legal document that they were required to sign? Talk about raising suspicion.

I have posted a copy of our agreement, it was intended as a guide for others and a starting point for their legal counsel. If your attorney advised you not to share it maybe that's so some other attorney could start from scratch and charge more. Or maybe it's like you said before, you paid your money for it and why give it away. And that's what these forums are for, take and no give.

David Ford

[gbrandwood]

Here's one I was working on:

If you glide with me - you better be careful. If you hurt yourself or one of my machines, someone or something else, then you gonna be sorry. Don't say we didn't warn ya!

[KSagal]

'Mafia Staff Segway... You breaka my segway, I breaka you face! '


'You break it - You own it'


'Act stupid on my segway, I just might act stupid on you'


(Historical reference... current popular bumper sticker 'My other car is a segway')

'Beware, My other segway has a rifle scabbord'


'Beware, My other Brother - in - Law is a personal injury attorney'


'Beware, I like my seg more than I like you'


'As a matter of fact, I DO own the sidewalk!'


'Segways are for smart people, maybe you should go find a Rad-to-go!'



and many more...

[SegwayDude]

And here is another post by another guy who does not mean to be a lawyer !!!

Do you guys remember the days you do rent something and they say in small print "Copies of contract are available upon request" ?

It is almost like the labor law posters we have posted.

Or in some countries they post the rules in a public place (i.e. like a bank).

So, any time I went to have some fun while on vacation (going to Scuba dive, and my speedo has no pockets, and how convenient).

Sue happy USA, thats all I can say.

Guess we have more lawyers than MC D drive in's.

Wake up Amercia.

The SegwayDude.