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LeonardoNYC
11-25-2005, 12:33 PM
Belated Happy Thanksgiving to all gliders. I haven't posted here in a while but I have been on this site since the early days and am on my 2nd seg..a four month old 180 with the litium ion batteries.

Last night I was on visiting family on Long island and on my way back to the train station I was gliding on the sidewalk and hit a huge bump and took fall. I was fine and at the time the seg was too. After my fall the seg shut off and I restarted it and got a red error message (the one that corresponds to rear battery problem). But I waited a few seconds and restarted the seg and it was fine..I glided to the Long Island rail road station with no problem, got on the train shut the seg down. About 45 minutes later upond arriving in Manhattan the seg would not turn on..I got the same error message as earlier. I pushed the seg back to my apartment and reseated the real battery..no luck. I then unlplugged the cables in the control shaft..and got the the error message that corresponds to "platoform error" and the manual says the fix is to reseat both batteries. I have reseated both batteries twice and even swapped batter locations and have unplugged and replugged the control shaft cables two or three times and am still getting the same error message which is a red message with with all bars lit and the monkey wrench. Sadly segway is closed for the weekend..I think I have done everything I can do but if anyone has any ideas or suggestions I can try I'd be most greatful.

Thanks in advance.

Leonardo

For pics and info about gliding in Manhattan see my site at www.falltour2.com/segway/




Sal
11-25-2005, 12:46 PM
Leonardo,

I am sorry, but you have done everything that I would and other experienced Seggers, like yourself, CAN do, to try and diagnose and fix the problem.

Sometimes these things just need time, a day and a half maybe, then all goes well.

I would have the Seg off and plugged in and leave it alone until after the weekend, try it then, you never know, it might do the trick. The interesting thing is that the initial error was a battery error, and the second more detrimental error was a platform fault.

You are still under warranty, so obviously, you'll call INC and let them know what happened. How big was the bump, was it wet out? Rain? Can you describe further the details of the "accident."?

-Sal

edit:
P.S. Your link doesn't seem to be active.
___________
I considered atheism, but there were too few holidays

Segway Chat Member since July 2003
Segway Owner since August 2003

cmonkey
11-25-2005, 01:01 PM
Another thing you can try is to disconnect both batteries from the base for an extended period of time (like an hour). Then reattach and see what happens. This worked for one machine I saw, that was having continual platfom faults.

Good Luck!

ds

I love my magic carpet!

amturnip
11-26-2005, 11:58 PM
quote:Originally posted by LeonardoNYC

... hit a huge bump and took fall. I was fine...

Out of morbid curiosity -- What kind of a bump? A rock too high for the lithiums, or a crocodile, or a speed bump, or a bone-jarring pothole, or went over a curb, or rammed a curb, or ...?

drolsinatas
11-27-2005, 12:24 AM
maybe the platform is stuck? take off the floor mat and check the sensors. make sure the turning grip isn't slighty stuck on turned too.

This thing rules.

Desert_Seg
11-27-2005, 01:14 PM
Two things to try:

1. Platform stuck. As DR says, take off the mat and press down on each sensor to release them.

2. Separate the control shaft cables and leave them disconnected for about two minutes.

If one of these doesn't work than I'm at a loss.

Steven

--- EAMUS CATULI! ---

No person is truly useless. They may always serve as a bad example!